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Archive for the ‘expectations’ Category

I think in the business world, we become driven to succeed – or perform, always risking being trampled.  We have come of age in the world of many options, much information, and the innate desire to make a difference.  It starts out with the idea of being good at something, then – in my world, the competitive nature kicks in and you plunge forward. Over the last couple years of my business life, I have cycled through those feelings more than once.or twice…

When 2015 rolled around, I vowed (once again) to apply my skills and be the best version of myself I could be at the time. I know what I do like the back of my hand, but I felt the desire to create something new and different. I wanted to start a non profit. No small undertaking, and in paperwork alone can be a daunting task. If you are anything like me, I can make myself take the eye off the ball very easily by distracting myself with other “jobs”. I have continuously pulled my mind back to the focus – much like my meditation focus – back to the breath. As a result, there was a strong possibility I would lose a couple clients I currently work with and enjoy helping.  It was a risk, but I trusted if I just put one foot in front of the other and not lose focus, it would all work out.  THIS is a very unnatural state for me, and I had to work hard to maintain it.  I did not force, cajole, argue, debate, negotiate – I just let it unfold.  I was rewarded with renewals, and for that I am grateful.

All of this is great – for today, I just keep moving forward and TRUST that I am on the right path.trust word in letterpress type

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One of the hardest things to do with any client – no matter what profession you are in – is managing expectations.  That sentiment holds true in other parts of our lives, but that is another blog.  Working with a group or board it becomes even harder due to the fact there are many different sets of expectations as to outcome of project or goals.

A great example of this is a current project I am working on that has many different components attached.  The initial stages of this project my role was that of administrator and organizer.  As usually happens, with my background in sales, a few weeks later some separate duties involving sponsorship were added.  Fast forward to one month out from this event and there is some squawking on the part of one of the group wondering why I hadn’t been more successful with participants.  Through this process I have been seeking participants along with sponsorship but had not focused on this one component because it was not an original part of the discussion.  At this point I am failing someones expectations simply due to the fact it was assumed I would be taking care of that component.  Never-mind all of the successful things I have accomplished for this group – because I did not manage this particular individuals expectations.  My expectations were not met as well as I had assumed they would be gathering their own attendees.  All due to a lack of communication like working a maze of large boulders.

Image.aspx2It always comes back to that, doesn’t it?  Even when you spell it all out, something inevitably will drop through the cracks.  I suppose an expectation should be something will fall through the cracks, as perfection is elusive.

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