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Posts Tagged ‘contracts’

I think in the business world, we become driven to succeed – or perform, always risking being trampled.  We have come of age in the world of many options, much information, and the innate desire to make a difference.  It starts out with the idea of being good at something, then – in my world, the competitive nature kicks in and you plunge forward. Over the last couple years of my business life, I have cycled through those feelings more than once.or twice…

When 2015 rolled around, I vowed (once again) to apply my skills and be the best version of myself I could be at the time. I know what I do like the back of my hand, but I felt the desire to create something new and different. I wanted to start a non profit. No small undertaking, and in paperwork alone can be a daunting task. If you are anything like me, I can make myself take the eye off the ball very easily by distracting myself with other “jobs”. I have continuously pulled my mind back to the focus – much like my meditation focus – back to the breath. As a result, there was a strong possibility I would lose a couple clients I currently work with and enjoy helping.  It was a risk, but I trusted if I just put one foot in front of the other and not lose focus, it would all work out.  THIS is a very unnatural state for me, and I had to work hard to maintain it.  I did not force, cajole, argue, debate, negotiate – I just let it unfold.  I was rewarded with renewals, and for that I am grateful.

All of this is great – for today, I just keep moving forward and TRUST that I am on the right path.trust word in letterpress type

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“I can juggle but I can’t spin plates”, This is a saying I use OFTEN…particularly with clients in mind.  Most of my recent posts have been on expectations, something that is extraordinarily difficult to manage when it comes to clients.  This point is even harder in the environment in which we are working and living, more and more people want more than they can afford.

Recently I had a large project that required many different components, something that would require a whole team of people.  In discussions with this group, that fact was brought up on several different occasions in order to clarify and manage expectations.  With the client being reluctant to negotiate a higher fee, it became even more paramount that we discuss a couple of the components that would take a back seat to some that were a higher priority, like location (?!), people involved, itinerary and a whole list of “to do’s”.  Everyone was on board, nodding their heads and moving forward with our partnership.  This was particularly important because the person who brought me in was a friend in a pinch, someone I did not want to let down, so ignoring my red flags, I proceeded to sign and move forward.

The project came and went with a few minor snags which were not within my scope – ex. pertinent information withheld by one individual who was a part of the board, and a very low level of participation by the very board that hired me to do the job.  Unfortunately that became the benchmark for the event, ignoring the success of the project in the top three areas of discussion.  While my main client was happy with the results, in the wrap up meeting some of these low priority projects were focused on as an area where I had “failed”.  While I had hit the mark on so many other facets, this one fact was the one that was highlighted in the meeting.  I never like to leave a project that I left everything on the field for, but the moral of the story in this situation is an unfortunate reality: I should have never agreed to the project, because I can juggle but I can’t spin plates”.Spinning-Plates

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Part of owning a business is the insecurities that pop up when you transition clients. That is a nice way of saying “your contract is up”. I am currently in transition and it has me in a funk. Writing a business blog must include ALL of the warts, and as uncomfortable as this is, it is important and unavoidable.

I have just finished a contract with a non profit that I found great joy in working with simply because I BELIEVED in their company. The executive director and I hit it off, and the department managers were all good workers. As we moved through the contract I became increasingly uncomfortable with the systems in place. Suffice to say, I was confused when some of the things I was hired to do, went left and the tasks asked of me to do went right. Couple that with disgruntled employees who are feeling used and abused and share that with me and you have a mess. Needless to say that aside from some loose ends I feel strongly about tying up, the end was a mutual decision.

Which brings me to today. I am organizing my office, filing things that have been put off, emptying outdated files, generally some spring cleaning. Along with that comes the internal spring cleaning. I know what it is I am supposed to move forward doing, but approach it with trepidation due to small feelings of inadequacies based on the “transition”. Moving slowly, deliberately through the process and making no sudden moves. This too shall pass.Maze

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